Refund & Cancellation Policy

1. Service Cancellation Policy

• You may cancel your booking before it is confirmed or before a technician is assigned.
• Once a technician has been assigned or dispatched, cancellation requests may not be eligible for a full refund.
• For scheduled appointments, we recommend cancelling a few hours before the service time.

2. Refund Policy

• Full Refund: Available if the booking is cancelled before the service process begins.
• Partial Refund: If a technician has already been assigned or dispatched, applicable visit or service charges may be deducted.
• No Refund: Refunds are not available after the repair or installation service has been completed.
• Inspection, diagnosis, and visiting charges are non-refundable once the service has been provided.

As a service-based business, refunds may not be possible once technician time, travel, or service resources have been allocated.

3. Advance Payment

• Any advance payment made during booking will be adjusted in the final invoice.
• Advance payments are generally non-refundable once the service has started.

4. Service Issues & Support

• If you experience any issue with our service, please contact us within 24–48 hours after service completion.
• After reviewing your request, we may offer:
  • Service revisit or correction
  • Partial refund, where applicable

5. Services Not Eligible for Refund

• Completed repair or installation services
• Emergency or same-day service bookings
• Spare parts or accessories after successful installation

6. Refund Processing

If your refund request is approved, the refund will usually be processed within 5–7 working days.

• Refunds will be issued through the original payment method whenever possible.
• Alternatively, refunds may be processed via Bank Transfer or UPI.

7. How to Request a Cancellation or Refund

For cancellation or refund requests, please contact us:

• 📞 Phone: 18001233820
• 🌐 Website: www.kitchenservicecenters.in

Please provide the following details:

• Your Name
• Booking or Service Details
• Booking Date
• Reason for Cancellation or Refund Request

8. Changes to This Policy

We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page and will become effective immediately after publication.